Privacy Policy
This Privacy Policy has been compiled to describe how the site is managed, with reference to the processing of personal data of users who visit it, pursuant to article 13 of Leg. Decree no. 196/2003 and article 13 of GDPR 679/2016 (European Privacy Regulation).
This Privacy Policy contains information on how to manage the Site, with reference to the processing of the personal data of users who visit it.
The Data Controller believes that the privacy of its users is an essential element to be safeguarded within the scope of its activity. The Data Controller is actively committed to the pursuit of the best protection of personal data, including the activity of informing site users on the processing of data and preparing the technological measures aimed at preventing loss of data. This is to ensure that the User’s personal data is processed with respect for the rights, fundamental freedoms and dignity of persons, with particular reference to confidentiality and personal identity.
Data Controller and Data Processor
The Data Controller is Hotel Villa Anita Srl, Via Tigullio 10 – 16038 Santa Margherita Ligure.
The Data Processor is Sandro Tarella, domiciled for the purpose at the offices of the company indicated above.
Collection of navigation data
The computer systems and software procedures used to run this website acquire, during their normal operation, some personal data whose transmission is implicit in the use and functioning of internet communication protocols.
This data category includes, for example, IP addresses or domain names of computers or other tools used by users who connect to the site, URI (Uniform Resource Identifier) addresses, the date and time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the reply status given by the server and other parameters relating to the user’s operating system and computer environment.
The Data Controller may use this data for the sole purpose of obtaining anonymous statistical information on the use of the Site in order to identify the pages preferred by Users and thus provide increasingly appropriate content and to monitor its proper functioning. At the request of the Authority, the data could be used to verify responsibility in case of hypothetical computer crimes against the site or its Users.
Purpose of processing
Data collected through the Site will be processed in a lawful manner in accordance with the principles of fairness, and will be used to provide the services offered by the Site.
In addition to the collection of navigation data, which occurs automatically, the User may voluntarily provide personal data that will be collected by the Data Controller exclusively by completing certain fields in a specific online form contained in the Site.
The Forms contained in the Site relate to the request for availability of rooms and information. The data collected may be used to provide services related to obtaining business proposals.
Optional nature of data provision
The user is however free to spontaneously provide their personal data reported in the request forms or otherwise indicated in contacts to request the sending of informative material or other communications.
The failure to provide this data may lead to the impossibility to fulfil the request.
For the sake of completeness, it should be remembered that in some cases (not subject to the ordinary management of this Site), the Authority may request data and information pursuant to article 157 of Leg. Decree no. 196/2003, for the purpose of monitoring the processing of personal data. In these cases, it should be noted that the response from the site administrator is mandatory under penalty of administrative fine.
Processing method
The Data Controller will process the data to fulfil the regulatory obligations, ensuring full compliance with legal, contractual and regulatory requirements. The data is recorded and processed manually on paper and using computer and/or automated systems with logics strictly related to the above purposes and, in any case, in such a way as to ensure the security and confidentiality of said data.
The Data Controller will manage the personal data and will process them both directly and by making use of the work of other individuals who will act as Data Processors, either inside or outside the Data Controller’s structure, or as appointees.
Personal data may be used in order to be able to respond to requests for information, or may be communicated to Bodies and Institutions for the fulfilment of legal obligations or to judicial authorities, if requested.
In addition, the Company may use other people to perform the tasks of sending emails, delivering packages, making payments. The aforementioned people have access only to the personal data strictly necessary to perform their tasks.
Data provided voluntarily by the user
If users/visitors, by connecting to this site, provide their personal data to access certain services or make requests by email, the Company acquires the sender’s address and/or any other personal data that will be processed exclusively for the purposes indicated in this policy.
Data will be processed for purposes relating to the fulfilment of the user’s specific requests, as well as contractual, tax and accounting obligations; historical billing; litigation and credit protection; fulfilment of obligations provided for by the applicable laws.
Data Retention
The information and personal data of visitors/users collected by this site, including data freely provided in order to send informative material and other communications, will be kept only for the purpose of providing the requested service and for the duration necessary to achieve said purpose.
RIGHTS OF DATA SUBJECTS
Data subjects or interested parties to whom the personal data refer have the right at any time to obtain access to the information relating to this processing pursuant to article 15 of European Regulation no. 679/2016.
They have the right to request erasure (“right to be forgotten”) or rectification pursuant to articles 16 and 17 of the EU Regulation, as well as limitation of their data pursuant to article 18, or to request portability according to article 20. The data controller undertakes to notify the data subject in case the recipient requests it, should the above-mentioned cases occur.
To exercise these rights and if you encounter any problems or require any clarification on what is stated here, please write to Hotel Villa Anita s.r.l, via Tigullio 10 – 16038 Santa Margherita Ligure – Email: info@hotelvillaanita.com
Section on Availability Request / Booking
By entering your data and selecting the arrival and departure dates in this section, you will be able to request availability directly from the hotel.
This request is also subject to express acceptance, by checking the box provided, of this Privacy Policy.